![]() Advises Dispatch, FLIFO and Stations of flight departures / arrivalsĬloses out flights files and maintains accurate flight papers. Prepares dispatch release forms and collects weather reports from OTIS for the CrewĪrranges for fueling of aircraft as required Handles Station AMS and radio communications traffic as neededĬoordinates loading and unloading of aircraft by monitoring ramp activitiesĪdvises Gate Agents when boarding will begin Opens and closes the stations, advising Dispatch of same May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes. Works in airport operation office, gate area, jetways and air freight facilities. Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flights Works in a cooperative spirit to ensure the success of our Company Provides friendly service to and maintains positive relationships with all internal and external Customers Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. ***Įxplore more Benefits you’ll love: swa.is/benefits Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit. Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck. required and no current or future work authorization sponsorship available.įly for free, as a privilege, on any open seat on all Southwest flights-your eligible dependents too. citizenship or current authorization to work in the U.S. Mandatory overtime is a possibility based on operational need. Opportunities for overtime and shift pick-ups. Shifts can include early mornings, late evenings, weekends, and holidays. Operations Agents are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment.Īs a Colorado Springs (COS) Operations Agent, you can expect:Ī union-based role that includes working assigned shifts based on seniority. They play a quarterback role in readying a flight for departure while providing Southwest Hospitality to both Internal and External Customers daily. Our Operations Agents carry out important tasks “above the wing” in the airport, including finalizing details of the weight and balance of aircraft, providing an efficient and hospitable boarding experience for Customers, and coordinating with other workgroups to facilitate a flight’s departure. The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Opportunities for overtime and shift premiums. Pay of $17.41 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. ![]() Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage.We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. ![]() Handles transactions required to board the aircraft in a timely and efficient manner Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Computes charges, makes change and balances daily transactions. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Responsibilities include greeting and handling Customers in a polite and friendly manner.Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems.Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs. ![]()
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